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Customer Relationship Management -Training Course
The Customer Relationship Management Strategies course is designed to provide participants with a comprehensive understanding of the principles, tools, and techniques needed to build and maintain strong and profitable customer relationships. This course delves into the strategies and practices that businesses employ to enhance customer satisfaction, loyalty, and long-term value.
Course Details
- Duration: 2 Days
- Audience: Marketing Professionals, Sales Executives, Customer Service Representatives, Business Owners, Product Managers
- Prerequisites: Basic Understanding of Marketing Concepts, Familiarity with Customer Behavior, Proficiency in Communication Skills, Knowledge of Sales Processes, Awareness of Data Analysis Principles
- Course Fee: AED 2500 / Participant Per Day
Topics
- Campaign Contacts, Activities, Leads, Potential Customers, Business Partners, Business Partners Group, Cases, Cheque Collection Log, CRM Attachment, Inquiry, Quotation, Contracts, Amendment, Meeting Schedule, Matter to Discuss, Meeting, Visitors LOG, Client Evaluation, Contract Renewal Followup, Contract Clearance, Client Account Analysis, Document Registration, Facility Information, CCR Sub-Category, Work Permit, Employee Of The Month, Customer Survey, Customer Survey Settings, Client Feedback
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Our location
Enterprise Systems Analysis Technology
PO Box 54558,
M24,Mussafah Industrial Area,
Abu Dhabi,
United Arab Emirates
